Tuesday Jun 13, 2023
9:00 AM - 10:30 AM CDT
A Light Breakfast is included with your Registration Fee Ray Ellison Ballroom
Greater San Antonio Builders Association:
3625 Paesanos Parkway Ste.100
San Antonio, TX 78231
$10 / person
Theran Smallwood | tsmallwood@sabuilders.com
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Join the Sales and Marketing Council class presented by certified Conflict Resolution Specialist and marketing/communications consultant, Megan Coleman.
Megan teaches business owners, managers, and staff how to avoid common communication pitfalls with customers by showing them how to recognize different conflict styles and how to expertly handle nearly any upset customer with ease. The outcome is an immediate increase in sales retention, positive reviews, referrals, good reputation, and less-stressed staff.
Are you tired of struggling with upset customers and interactions that only lead to negative reviews, lost sales, and discouraged team members?
Printed courtesy of www.sabuilders.com/ – Contact the Greater San Antonio Builders Association for more information.
3625 Paesanos Parkway, Ste. 100, San Antonio, TX 78231 – (210) 696-3800 – dwillis@sabuilders.com